Privacy notice.

Who is responsible for your information?

LightArray is responsible for the personal information described in this notice. Questions or requests about your information can be sent to contact@lightarray.co.uk.

Information we collect

When you make an enquiry, we may receive your name, company, email address, project or application details, message and any subsequent correspondence.

Our hosting and infrastructure providers may also process limited technical information, such as an IP address, browser details, timestamps and security logs, to deliver and protect the website.

How the contact form works

The form on this website prepares an email and opens it in your own email application. It does not submit your enquiry to a LightArray website database. Your email provider will process the message under its own terms and privacy information.

Why we use your information

We use enquiry information to respond to you, understand proposed projects, evaluate pilot or partnership opportunities and continue relevant business discussions.

Our lawful bases are normally taking steps at your request before entering into a contract and our legitimate interests in answering enquiries, developing the business and maintaining appropriate business records. We may also use information where necessary to meet a legal obligation.

Sharing information

We do not sell personal information. We may share it only where reasonably necessary with service providers supporting email, hosting or business operations; professional advisers; prospective project partners where you would reasonably expect this; or public authorities where required by law.

Some service providers may process information outside the UK. Where UK data protection law requires it, appropriate safeguards must be used for those transfers.

How long we keep it

We retain enquiries and related correspondence only for as long as reasonably necessary for the discussion, any resulting relationship, legitimate record-keeping and applicable legal requirements. We periodically review information that is no longer needed.

Your rights

Depending on the circumstances, you may have rights to access, correct or erase your information, restrict or object to its use, or receive a portable copy. You can contact us to exercise a right. You may also complain to the Information Commissioner’s Office.

Security and changes

We take proportionate technical and organisational measures to protect information. No online or email system can be guaranteed completely secure.

We may update this notice as the website, business or legal requirements develop. The date above shows the latest revision.